Degraded

Intermittent Schoology Unavailable Messages

Some users may encounter "Schoology Learning is Currently Unavailable." Reloading the page may resolve the issue.

We are investigating and will provide further updates. Thank you for your patience.

Maintenance

Printing Down

Our print server is currently inaccessible. We apologize for the inconvenience and are working to resolve it as soon as possible.

Resolved

Odoo unavailable

Our Odoo team has restored access to Odoo.

Maintenance

Sign-In Issues

We are currently investigating issues with using Google to sign in to several ASD apps, including Canva, ArcGIS, and Adobe Creative Cloud. Core services such as Google Workspace, Schoology and PowerSchool are unaffected. We are worked to restore normal service and will post updates here when available.

[Update 10pm June 4] The issues for Canva, ArcGIS and Creative Cloud has been restored.

Maintenance

Scheduled maintenance on Odoo

Odoo will be unavailable from Saturday, 27th May 9:00AM to Sunday, 28th May 9:00PM. A server upgrade will take place during this period.

Maintenance

Issue affecting student print services and Self Service app

The IT team is investigating an issue related to student print services and the Self Service app. Since this morning at 8:00am, students trying to print may see their jobs stuck in the print queue, and it will not appear on the printer when they log in. If they open Self Service, they will not be able to log in.

This issue does not affect teacher printing or Self Service.

Maintenance

Digital Signage Software Update

Our digital signages are experiencing issues and we are currently applying software updates to mitigate the issues.