Incidents | American School of Dubai Incidents reported on status page for American School of Dubai https://status.asdubai.org/ https://d1lppblt9t2x15.cloudfront.net/logos/f30f14e45c8096a19061a23e11f8236c.png Incidents | American School of Dubai https://status.asdubai.org/ en Powerschool recovered https://status.asdubai.org/ Thu, 18 Jun 2026 17:12:33 +0000 https://status.asdubai.org/#dfbed756c7165850a7534210a112be89e3c9d55c0c4bdf1977e125b5de2422d2 Powerschool recovered Powerschool went down https://status.asdubai.org/ Thu, 18 Jun 2026 17:04:42 +0000 https://status.asdubai.org/#dfbed756c7165850a7534210a112be89e3c9d55c0c4bdf1977e125b5de2422d2 Powerschool went down Odoo recovered https://status.asdubai.org/ Tue, 09 Jun 2026 06:57:47 +0000 https://status.asdubai.org/#09b63dbe00a480b406b175d0adee09f4616173da021bb1b13438e881bbf08a29 Odoo recovered Odoo went down https://status.asdubai.org/ Tue, 09 Jun 2026 06:57:20 +0000 https://status.asdubai.org/#09b63dbe00a480b406b175d0adee09f4616173da021bb1b13438e881bbf08a29 Odoo went down Schoology recovered https://status.asdubai.org/ Tue, 02 Jun 2026 17:04:01 +0000 https://status.asdubai.org/#0ee87da7ac749d01253c036e257e41d630a4d471ccc549384536874ab6a1c79d Schoology recovered Schoology went down https://status.asdubai.org/ Tue, 02 Jun 2026 16:59:32 +0000 https://status.asdubai.org/#0ee87da7ac749d01253c036e257e41d630a4d471ccc549384536874ab6a1c79d Schoology went down Powerschool recovered https://status.asdubai.org/ Tue, 02 Jun 2026 16:25:21 +0000 https://status.asdubai.org/#211e7b64bd2a714286f680d31c5b2874d8c9f4157a3edcc5fd0470cb5ca50f3e Powerschool recovered Powerschool went down https://status.asdubai.org/ Tue, 02 Jun 2026 16:09:04 +0000 https://status.asdubai.org/#211e7b64bd2a714286f680d31c5b2874d8c9f4157a3edcc5fd0470cb5ca50f3e Powerschool went down Odoo recovered https://status.asdubai.org/ Fri, 15 May 2026 10:15:26 +0000 https://status.asdubai.org/#a5a2b22dffd83255bc00519a601467f363c9f09ab018060813b1d4a7db497688 Odoo recovered Odoo went down https://status.asdubai.org/ Fri, 15 May 2026 10:13:25 +0000 https://status.asdubai.org/#a5a2b22dffd83255bc00519a601467f363c9f09ab018060813b1d4a7db497688 Odoo went down Odoo recovered https://status.asdubai.org/ Fri, 15 May 2026 10:04:44 +0000 https://status.asdubai.org/#24dc40f9f46b537e2f58fa5a0d381573856688d649c0251e007b831183abc7b3 Odoo recovered Odoo went down https://status.asdubai.org/ Fri, 15 May 2026 10:03:40 +0000 https://status.asdubai.org/#24dc40f9f46b537e2f58fa5a0d381573856688d649c0251e007b831183abc7b3 Odoo went down Odoo recovered https://status.asdubai.org/ Thu, 07 May 2026 11:32:12 +0000 https://status.asdubai.org/#3b93115ac8d8365d08d0a7be01031f6da4ae5c90c6ee0c7332bb15c083367cea Odoo recovered Odoo went down https://status.asdubai.org/ Thu, 07 May 2026 11:30:41 +0000 https://status.asdubai.org/#3b93115ac8d8365d08d0a7be01031f6da4ae5c90c6ee0c7332bb15c083367cea Odoo went down Schoology recovered https://status.asdubai.org/ Mon, 04 May 2026 01:24:42 +0000 https://status.asdubai.org/#782d07f67fd0270ed9e1233b10d88db471c02f57ccc7b8440cd352a7b1e440c0 Schoology recovered Schoology went down https://status.asdubai.org/ Mon, 04 May 2026 01:23:38 +0000 https://status.asdubai.org/#782d07f67fd0270ed9e1233b10d88db471c02f57ccc7b8440cd352a7b1e440c0 Schoology went down Schoology recovered https://status.asdubai.org/ Mon, 04 May 2026 01:12:53 +0000 https://status.asdubai.org/#123efaed10614717b28e64fe77e68f80c9d58a67e766664252a7e77d7df4d579 Schoology recovered Schoology went down https://status.asdubai.org/ Mon, 04 May 2026 01:11:09 +0000 https://status.asdubai.org/#123efaed10614717b28e64fe77e68f80c9d58a67e766664252a7e77d7df4d579 Schoology went down Scheduled maintenance on Powerschool https://status.asdubai.org/incident/863186 Fri, 03 Apr 2026 17:00:00 -0000 https://status.asdubai.org/incident/863186#3a681c2104f24e11718cce92965cf869adc84217840158853914550eb7b5ddc5 We are conducting maintenance on PowerSchool starting tomorrow, April 3rd at 9:00 PM until 11:00 PM Dubai Time. PowerSchool will not be accessible during the maintenance period. Print Service recovered https://status.asdubai.org/ Thu, 02 Apr 2026 14:43:11 +0000 https://status.asdubai.org/#07364f2ad8f4eaa2c1dcf26c39555fa08021b91d08447d75a46ab55219b43828 Print Service recovered Print Service went down https://status.asdubai.org/ Thu, 02 Apr 2026 14:41:35 +0000 https://status.asdubai.org/#07364f2ad8f4eaa2c1dcf26c39555fa08021b91d08447d75a46ab55219b43828 Print Service went down Odoo recovered https://status.asdubai.org/ Tue, 24 Mar 2026 06:06:38 +0000 https://status.asdubai.org/#5217870138a19f3878c752bddc6a828263e42efe372a76bb60c41e8f14ce5e49 Odoo recovered Odoo went down https://status.asdubai.org/ Tue, 24 Mar 2026 06:06:07 +0000 https://status.asdubai.org/#5217870138a19f3878c752bddc6a828263e42efe372a76bb60c41e8f14ce5e49 Odoo went down PowerSchool and Odoo Outage https://status.asdubai.org/incident/707262 Sun, 17 Aug 2025 03:14:00 -0000 https://status.asdubai.org/incident/707262#8636c7fe97eb9501e870b58699f45aaca85fe7344c5ee1909c7912208b915387 Availability has been restored for Odoo and PowerSchool. PowerSchool and Odoo Outage https://status.asdubai.org/incident/707262 Sun, 17 Aug 2025 01:28:00 -0000 https://status.asdubai.org/incident/707262#9d8a660906c4644ddd05e953a886e27e960f416fbc67dfc172fe5f4196966d2f PowerSchool and Odoo are being affected by an issue and are not currently accessible. The IT team is aware of the issue and is working to resolve it. Partial Restoration of Service https://status.asdubai.org/incident/558627 Thu, 08 May 2025 18:41:00 -0000 https://status.asdubai.org/incident/558627#f1020679d190d3d98b5a048bc0c863a464ab426731af337642b9c60aac82f700 All campus internet services have been fully restored. Thank you for your patience during this outage. Partial Restoration of Service https://status.asdubai.org/incident/558627 Thu, 08 May 2025 11:24:00 -0000 https://status.asdubai.org/incident/558627#9bdd7eab91c3cca7e7719b5b49440710ab86fc6314291d63d3f6ebaa35d62d8c We are continuing to troubleshoot the outage, which is affecting ES, ELC, and select other areas. Please work in an unaffected area or use a hotspot until we are able to resolve the issue. Partial Restoration of Service https://status.asdubai.org/incident/558627 Thu, 08 May 2025 10:52:00 -0000 https://status.asdubai.org/incident/558627#b6ef422b52433298f662355f8543def040b97ed89c0f4a3ccf97a3906159fd68 We are continuing to troubleshoot the outage, which is affecting ES, ELC, and select other areas. Please work in an unaffected area or use a hotspot until we are able to resolve the issue. Partial Restoration of Service https://status.asdubai.org/incident/558627 Thu, 08 May 2025 10:00:00 -0000 https://status.asdubai.org/incident/558627#75678bf67f12e767e9a6f85ec3098900995d5b7e5fd54e22eb5e984524ab2c35 We have restored internet for MS and HS, but ES and ELC are still affected. We are in the process of implementing a fix, but do not yet have an ETA for when the fix will be implemented. Please click on this message to see the latest updates. MS & HS Internet Restored, ES & ELC Internet Still Affected https://status.asdubai.org/incident/558600 Thu, 08 May 2025 09:50:00 -0000 https://status.asdubai.org/incident/558600#22747451fcf2becbd41327584d48a45e6adc5c70043a7a08bdfbdf7d3e165e62 Service in MS and HS has been restored. Campus-wide internet outage https://status.asdubai.org/incident/558583 Thu, 08 May 2025 09:50:00 -0000 https://status.asdubai.org/incident/558583#30dbabae7ea321d4fbe19f17131577f80e8be346ea507c97e7b2bd10697421c4 Service in MS and HS has been restored. MS & HS Internet Restored, ES & ELC Internet Still Affected https://status.asdubai.org/incident/558600 Thu, 08 May 2025 09:14:00 -0000 https://status.asdubai.org/incident/558600#3fb10ecb8186346f304bf8e06bb2997b71a2f71f46293fa96f841f1a6f6eedcb We have restored internet for MS and HS, but ES and ELC are still affected. We continue to troubleshoot. Campus-wide internet outage https://status.asdubai.org/incident/558583 Thu, 08 May 2025 08:38:00 -0000 https://status.asdubai.org/incident/558583#6929e8efa73025abd869577379b71c21c35a9753d7fa530fea4634556314eb32 Internet service has been restored in HS, MS, F Block, and B Block. We are working on restoring service to ES. Campus-wide internet outage https://status.asdubai.org/incident/558583 Thu, 08 May 2025 08:29:00 -0000 https://status.asdubai.org/incident/558583#f27f26ee7726d82ff07a7163cfcc88e1239f5cf8aa6467ffa94dc53afae052df Campus internet is currently experiencing an outage. The IT team is aware of the issue and is working to restore service. PowerSchool, Odoo, Schoology, and Google are still accessible if using a personal hotspot. Maintenance on Odoo Nexus https://status.asdubai.org/incident/497257 Fri, 17 Jan 2025 07:00:00 -0000 https://status.asdubai.org/incident/497257#000babc2456cd5629065ffbf2dcb3ea39ef6f716f7d9aaeb36e0b9b8ce6c39e6 The Odoo Nexus system will undergo maintenance on 01/17/2025 11:00 AM until 01/20/2025 8:00 AM UTC+4:00. During this time the system will be inaccessible. Scheduled maintenance on PowerSchool https://status.asdubai.org/incident/414733 Fri, 16 Aug 2024 16:00:00 -0000 https://status.asdubai.org/incident/414733#b8fab49e1c09e37cd5a2611331582efd72cc67a6d27bc6979b7fff8314a702d6 We are conducting maintenance on PowerSchool starting today, August 16th at 8:00 PM until 9:30 PM. PowerSchool will not be accessible during the maintenance period. Scheduled maintenance on PowerSchool https://status.asdubai.org/incident/299124 Tue, 12 Dec 2023 05:30:00 -0000 https://status.asdubai.org/incident/299124#59182eea176cfba9b19c3e1828de714c851a420ac03b055671a216b78653d004 We are conducting maintenance on PowerSchool starting today at 9:30 AM, December 12th until tomorrow 9 AM, December 13th. PowerSchool will not be accessible during the maintenance period. PowerSchool Outage https://status.asdubai.org/incident/279531 Mon, 30 Oct 2023 05:33:00 -0000 https://status.asdubai.org/incident/279531#9c8c6cfe0fc93e297d8efa848de73bcc704d84fd1066bd3e56d9d5228e6ea5ec Access to PowerSchool has been restored as of 9:28am. In the event that need to conduct scheduled maintenance in the evening or after school, we will post an announcement visible when you are logged into PowerSchool. PowerSchool Outage https://status.asdubai.org/incident/279531 Mon, 30 Oct 2023 05:25:00 -0000 https://status.asdubai.org/incident/279531#fe6128a4d1d13e32a15a1ff3ff6963bbc739f4980561b2a72aa5e8dfa9a482fc Dear Faculty and Students, Powerschool is being affected by an issue that is causing it to be inaccessible. The IT team is aware of the issue and is working to resolve it. We apologize for the inconvenience and will post further updates to https://status.asdubai.org hourly. We will send an email again once the issue has been resolved. Limited connectivity issue with ASD-Students WiFi https://status.asdubai.org/incident/275248 Fri, 20 Oct 2023 08:41:00 -0000 https://status.asdubai.org/incident/275248#ad58537f13f571a10bc0f5bbf99b703b42e67a6f0b332acc32881f1f84fbe00d Our team has resolved the issue with ASD-Students wifi; students on that network can now access all asdubai.org services normally as of 12:41pm. Limited connectivity issue with ASD-Students WiFi https://status.asdubai.org/incident/275248 Fri, 20 Oct 2023 06:27:00 -0000 https://status.asdubai.org/incident/275248#d42a74e12cf8abdca5dbecb933a005541b9c8c477a18bc54ba15cad74085a033 The ASD-Students wifi network is being affected by an issue that is causing students to be unable to access PowerSchool and the Self-Service app. The IT team is aware of the issue and is working to resolve it. A workaround is available: students connecting to the Welcome wifi can access PowerSchool and Self-Service without issue. Teachers are unaffected. We apologize for the inconvenience and will post further updates to https://status.asdubai.org every two hours. We will send an email again once the issue has been resolved. Scheduled maintenance on Powerschool https://status.asdubai.org/incident/271641 Thu, 12 Oct 2023 08:30:00 -0000 https://status.asdubai.org/incident/271641#9175beb81798e94003169908e7be883266e181ed792de25a23021fd1c2db1bd1 Powerschool will be unavailable today from 12:30PM to 4:00PM. Scheduled maintenance on Odoo https://status.asdubai.org/incident/265529 Thu, 28 Sep 2023 17:00:00 -0000 https://status.asdubai.org/incident/265529#6889a3ad6e4e5d4f5342d4d2855bddf22ba477c43f328cb842128e51646c1e04 Odoo will be unavailable on Thursday, 28th September from 9:00PM to 11:00PM. Internet degradation resolved https://status.asdubai.org/incident/257700 Mon, 11 Sep 2023 04:54:00 -0000 https://status.asdubai.org/incident/257700#27235c14ff5a8013f279960efee65433fb73ad8875a6f944097fd9ad03f6f2e6 Internet services have been restored to normal. Please submit an Odoo ticket or call x1370 if you experience further issues. Outage on various services https://status.asdubai.org/incident/252270 Wed, 30 Aug 2023 04:53:00 -0000 https://status.asdubai.org/incident/252270#c34807a661ab6802b33c18917a79b89f4382d2be17015a35bb4fcfda0fb159d1 All services have been restored. All services have been restored. https://status.asdubai.org/incident/252298 Tue, 29 Aug 2023 11:54:00 -0000 https://status.asdubai.org/incident/252298#18c9a95539f881dffa7963662ed8cefcdfe66595a15feaee9b23471537257bfc All services have been restored. Planned Internet Maintenance, Thursday 3-3:30pm https://status.asdubai.org/incident/246418 Thu, 17 Aug 2023 11:30:00 -0000 https://status.asdubai.org/incident/246418#1a5a1828af4abe0e3db0066de2e3d38f0cf1a06cbd34fa34469e4cd50d46718d Maintenance completed Planned Internet Maintenance, Thursday 3-3:30pm https://status.asdubai.org/incident/246418 Thu, 17 Aug 2023 11:00:00 -0000 https://status.asdubai.org/incident/246418#39675a8a4c8c748e2fce673710d8fc21e88c3aef23d8ff5c28667a480a94a3b6 In order to replace core equipment used to run our school network, the IT team has scheduled maintenance this Thursday, Aug 17 from 3 to 3:30pm. During this time, the school's internet connection and WiFi may experience outages. We will complete the maintenance as soon as possible. If you plan to work on campus during this time, you may use a phone hotspot to connect to the internet. Google Workspace and Odoo will be unaffected by this maintenance, but PowerSchool and printing will be affected. Intermittent Schoology Unavailable Messages https://status.asdubai.org/incident/222049 Mon, 19 Jun 2023 09:40:00 -0000 https://status.asdubai.org/incident/222049#18ea3528d981d2c5dc164c74765955d51a6066dde47225e2ab0dc41fb7f5b161 The Schoology team has applied the fix and the system is up. We are currently monitoring Schoology and will post here for any further updates. Intermittent Schoology Unavailable Messages https://status.asdubai.org/incident/222049 Mon, 19 Jun 2023 06:27:00 -0000 https://status.asdubai.org/incident/222049#5d8ca7eec3e0276cd1f567f6c04130a1a897b53ae8e930a9a567e69e62e6465f Some users may encounter "Schoology Learning is Currently Unavailable." Reloading the page may resolve the issue. We are investigating and will provide further updates. Thank you for your patience. Odoo unavailable https://status.asdubai.org/incident/216679 Tue, 06 Jun 2023 09:46:00 -0000 https://status.asdubai.org/incident/216679#6b0d3828dbb17ac06db4e61c4fcef2a3aeaf1aa04d8a3110436373004f4c4f53 The issue has been resolved and Odoo is now functioning normally. Odoo unavailable https://status.asdubai.org/incident/216679 Tue, 06 Jun 2023 09:44:00 -0000 https://status.asdubai.org/incident/216679#54ea80546411f894c4200a04b3896427c307655dcd384300663ff11698f89be6 Our Odoo team has restored access to Odoo. Scheduled maintenance on Odoo https://status.asdubai.org/incident/210474 Sat, 27 May 2023 05:00:00 -0000 https://status.asdubai.org/incident/210474#dc73590081d6d05ff95b76bdf64dbed4a6d4d851af3a50605a99791b95ffdd6c Odoo will be unavailable from Saturday, 27th May 9:00AM to Sunday, 28th May 9:00PM. A server upgrade will take place during this period. Service Outage: Schoology Digest Emails https://status.asdubai.org/incident/178595 Sat, 25 Feb 2023 05:25:00 -0000 https://status.asdubai.org/incident/178595#74cd47fda82219374ccef232a0dd343979d7c1937a8e82a7623e6fc3f00d54d3 The issue with Schoology's digest emails has been resolved. All services are up and running. Service Outage: Schoology Digest Emails https://status.asdubai.org/incident/178595 Fri, 24 Feb 2023 06:44:00 -0000 https://status.asdubai.org/incident/178595#99f7fa16cbb1e3a9a014c4416959b37add72a64e0d992b04884abdc8c5d63d01 There is currently an issue with Schoology's weekly or daily digest emails to parents. ASD has reported the issue and we were informed that this is an outage for all customers. We are awaiting further updates from Schoology, but we hope the issue will be resolved soon. In the meantime, course and group updates can be viewed by logging into Schoology.